Terms and Conditions

Overview

These terms of service, along with the Sessionwire Privacy Policy, the Storj Labs Inc.'s GDPR Privacy Policy, and GDPR Data Processing Addendum constitute an agreement (the "Agreement") between You and Sessionwire Communications Inc., its subsidiaries, affiliates, and licensors ("We," "Us," or "Sessionwire").

Please read these Terms carefully before using Sessionwire. By clicking the "Create Account" button or by using the Sessionwire site, software, or services ("Services"), You are agreeing to comply with and be bound by these Terms on Your behalf and, if applicable, on behalf of Your organization.

If you are using any Sessionwire Services on behalf of an organization or business, you are promising that you have the authority to bind that organization or business. Sessionwire may verify account domains and contact users with business domains to confirm compliance with these Terms.

You may use these services only in compliance with the Terms. Any other use is not authorized. The Services may change over time as we improve our Services. We may stop, suspend, or modify the Services at any time without prior notice to You.

1. Your Account and Security

You must register with Sessionwire to use the Services. When You register, You will be asked to create an account (Your "Account"). You agree to provide Sessionwire with accurate and complete information when You create Your Account ("Account Information"). You also agree to update Your Account Information promptly should Your information change.

When You create Your Account, You will be asked for your email address and to choose a display name and password. You will use either your email address or your display name in conjunction with your password to access the Services and any data associated with your Account or that You store with Sessionwire (Your "Data").

You are solely responsible for protecting the privacy and security of your email address, display name, and password, including not giving your credentials to any third party for the purposes of accessing your account. You are responsible for any activity using Your account, whether You authorized that activity or not.

If Sessionwire determines that there has been a breach of Your Account security, to protect You and your Data, Sessionwire reserves the right to suspend Your account and require You to create a new display name and password. Sessionwire is not liable for any loss or damage arising from any access to, or sharing and use of Your Account.

2. License

Sessionwire grants You a limited, non-exclusive, non-transferable, and revocable license to use the Services subject to these Terms. You are licensed to download one copy of the software required to interface with the Services ("Client Software") on each device, as reflected in the then-current documentation for Your Account.

Sessionwire or third parties own all right, title, and interest in and to the Services and any software or documentation used therein. This includes all rights, title, and interest in any intellectual property rights. The only licenses granted are those set forth in these Terms. Sessionwire and its licensors retain all other rights in the Services, and no other licenses to You are implied by these terms.

3. Your Use of the Services

In order to make the use of Services the best experience it can be, and protect all our users, You agree that You will not do any of the following when using the Services: harm, disrupt, or interfere with the operation of the Services, computer system, or network; provide false information about Your identity or pretend to be another user; attempt to interfere with any authorized use of the Services; use the Services to store, backup, or distribute any illegal files or data; sublicense, lease, rent, loan, transfer, or distribute any portion of the Services without prior written consent; use the Services to distribute material containing viruses or malware; probe, scan, or test the vulnerability of any system or network; breach or circumvent any security or authentication measures; access or tamper with areas of the Service You are not authorized to use; send unsolicited communications or spam; impersonate or misrepresent your affiliation with any person or entity; publish or share unlawfully pornographic or indecent materials; alter or circumvent any disabling or security mechanisms; or overload the Services by uploading excessive data.

Sessionwire may immediately terminate, suspend, and/or take other mitigating actions regarding Your Account should it discover that You or someone using Your account has engaged in any prohibited activity.

4. Your Data

You own Your Data. You are solely responsible for maintaining and protecting Your Data. Sessionwire shall not be liable for any loss or corruption of Your Data, or for any costs or expenses associated with backing up or restoring any of Your Data.

Upon account termination, Sessionwire will retain your Data for 30 days, after which it will be securely deleted unless legally required to retain it (e.g., for tax purposes). You may request earlier deletion by contacting support@sessionwire.com.

"Your Data" includes any musical works, audio files, or other content you upload, whether stored privately in Sessionwire Vault or shared publicly via your Profile URL.

5. Data Sharing

The Sessionwire Service allows You to share Your Data with others. By doing so, You are enabling others to copy, distribute, make public, modify, delete, or otherwise misuse Your Data. Additionally, if You choose to provide access to Your Data to another person, that person may provide unauthorized access to others. You agree that Sessionwire has no responsibility for anything that any person with whom You share Your Data does with Your Data.

This applies especially to Public Content shared via your Profile URL, which is publicly accessible and may be permanently cached or redistributed by third parties beyond Sessionwire's control.

6. Intellectual Property Protection

Sessionwire respects the intellectual property rights of others. You may not use the Services to upload, store, share, display, post, e-mail, transmit, or otherwise make available any material that infringes any copyright, patent, trademark, trade secret, or other proprietary rights. You retain all intellectual property rights to audio streamed via Sessionwire or stored in Sessionwire Vault. Sessionwire claims no ownership or rights to your content.

You agree not to remove, obscure, or alter any trademark, copyright, or other proprietary rights notices displayed in the Services, software, or on the Sessionwire website. You agree not to modify, adapt, translate, or create derivative works from the Services. You agree not to decompile, reverse engineer, disassemble, or otherwise attempt to derive source code from the Services.

7. Public Profile & Musical Works Sharing

When you elect to make your musical works publicly available via your Profile URL ("Public Content"), you grant Sessionwire a non-exclusive, worldwide, royalty-free, sublicensable license to host, store, cache, reproduce, distribute, display, and transmit such Public Content as necessary to operate the Service and make it accessible via your Profile URL.

This license continues for as long as the content remains public, and for a reasonable period thereafter for backup, archival, and caching purposes. Upon removal of Public Content or account termination, Sessionwire will cease distribution and remove it from active systems within 30 days, though copies may persist in third-party caches, search engines, or user downloads.

You represent and warrant that: (a) you own or control all rights in and to the Public Content; (b) the Public Content does not infringe any third-party rights; and (c) you have obtained all necessary permissions (e.g., mechanical licenses, performer consents).

Public Content is not private. It may be accessed, downloaded, shared, or indexed by anyone with the URL. Sessionwire is not responsible for unauthorized use by third parties.

8. Copyright Complaints & Takedown

Sessionwire complies with the notice-and-takedown provisions of the Canadian Copyright Act (s. 41.25–41.27) and similar laws.

If you believe Public Content infringes your copyright, submit a written notice to support@sessionwire.com including: identification of the copyrighted work; location of the allegedly infringing material (URL); your contact information; a statement of good faith belief of infringement; a statement under penalty of perjury that the information is accurate and that you are authorized to act on behalf of the copyright owner; and your physical or electronic signature.

Upon receipt, Sessionwire will promptly remove or disable access to the material, notify the uploader where possible, and allow counter-notice per applicable law. Repeat infringers will have their accounts terminated.

9. Compliance with Applicable Laws

You are responsible for ensuring that Your use of the Services is in compliance with all applicable foreign, federal, state, provincial, and local laws, rules, and regulations.

10. User Indemnity

You agree to defend, indemnify, and hold Sessionwire, its suppliers, resellers, partners, and their respective affiliates harmless from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney fees and costs, in connection with: Your use of the Products; Your violation of these Terms; Your violation of any third-party right, including any intellectual property right; Your violation of the law of any relevant jurisdiction; or any claim that use of Your data caused damage to a third party.

This indemnity obligation will survive the termination or expiration of Your account and these Terms.

11. Terms, Termination & Renewal

Subscription Fees and Refunds: If we have not received your request to cancel your Subscription prior to forty-eight (48) business hours before the expiry of your Subscription Term, your Subscription will automatically renew for successive terms equal in length to the original Subscription Term. Stripe, our payment processor, will email you at least 7 days prior to renewal. We cannot provide refunds for any Subscription that has automatically renewed and that you have not canceled in accordance with this condition.

Changes in Subscription Fees: We will notify you not less than seven days before any change to subscription fees take effect, and any fee increase will not apply before the end of your current Subscription period.

Trial Subscriptions: Trial Subscriptions are subject to the terms of this license unless otherwise stated. Unless you cancel prior to the end date, and if a valid payment method is on file, your Trial Subscription will automatically convert into a paid Subscription. If no valid payment method is on file by the trial's end, your account will convert to a free Member account with no charge applied. The Sessionwire trial period is 14 days.

Termination: You have a legal right to change your mind within 14 days of first signing up ("cooling-off period"). 'Using the platform' means hosting a Sessionwire call as the active Host with one or more Guests, or uploading data to your Vault. Simply logging in does not end the cooling-off period.

Monthly Subscription Cancellation: You may cancel at any time provided we receive your request prior to 48 hours before expiry of your current Subscription Term. No refunds shall be made for monthly Subscriptions canceled part-way through the term.

Annual Subscription Cancellation: If you cancel part-way through, we may refund the license fee for full unused months, retaining fees for each month or part-month used (at the then-current monthly rate) and a fixed $10 administrative fee.

Sessionwire may terminate free accounts with 7 days' notice, or paid accounts for non-payment or violations with 7 days' notice, except in urgent cases where termination may be immediate.

12. Changes to the Service & Terms

Sessionwire may permanently or temporarily stop providing, or may modify the Services, any feature included in the Services, or the availability of the Services on any particular device, at any time and without notice to You. If the Services or these Terms are modified, Your continued use of the Services will constitute Your acceptance of the modifications and Your Agreement to be bound by the modified Terms. The current Terms will always be posted on our website.

13. Disclaimer of Warranties

YOU AGREE THAT YOUR USE OF THE PRODUCTS IS AT YOUR SOLE RISK, AND THE PRODUCTS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. SESSIONWIRE COMMUNICATIONS, INC., ITS SUPPLIERS, RESELLERS, PARTNERS, AND THEIR RESPECTIVE AFFILIATES EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

IN PARTICULAR, SESSIONWIRE MAKES NO WARRANTY THAT (A) THE PRODUCTS WILL MEET YOUR REQUIREMENTS; (B) YOUR USE OF THE PRODUCTS WILL BE TIMELY, UNINTERRUPTED, SECURE, OR ERROR-FREE; (C) ANY INFORMATION OBTAINED WILL BE ACCURATE OR RELIABLE; AND (D) ANY DEFECTS OR ERRORS WILL BE CORRECTED.

Please note that some jurisdictions do not allow the type of exclusion listed above, so some of these exclusions may not apply to You.

14. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL SESSIONWIRE COMMUNICATIONS, INC., ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, REGARDLESS OF LEGAL THEORY, WHETHER OR NOT SESSIONWIRE HAS BEEN WARNED OF THE POSSIBILITY OF SUCH DAMAGES. THE AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES SHALL BE NO MORE THAN THE GREATER OF $100 USD OR THE AMOUNTS PAID BY YOU TO SESSIONWIRE FOR THE MOST RECENT TWELVE-MONTH PERIOD.

Please note that some jurisdictions do not allow the type of limitation listed above, so some of these limitations may not apply to You.

15. Publicity

For Sessionwire Basic and Studio subscription customers, you grant us the right to add your company name and/or company logo to our sales presentations, customer list, and website. You may opt out at any time by emailing support@sessionwire.com. Instructions are also available in your account settings at studio.sessionwire.io.

16. Miscellaneous Legal Terms

These terms and the use of the services and software will be governed by British Columbia Law except for its conflicts of laws principles. All claims arising out of or relating to these terms or the services or software must be litigated exclusively in the federal or provincial courts of British Columbia, Canada, and both parties consent to venue and personal jurisdiction there.

These Terms constitute the entire and exclusive Agreement between You and Sessionwire with respect to the Services, and supersede and replace any other agreements, terms, and conditions applicable to the Services. These Terms create no third-party beneficiary rights. Sessionwire's failure to enforce a provision is not a waiver of its right to do so later. If a provision is found unenforceable, the remaining provisions will remain in full effect. You may not assign any of Your rights in these Terms, and any such attempt is void, but Sessionwire may assign its rights to any of its affiliates or subsidiaries, or to any successor in interest of any business associated with the Services.

Contact Information

Email: support@sessionwire.com

Copyright/Trademark Information: © Sessionwire Communications Inc. 2026. All rights reserved. All trademarks, logos and service marks displayed on the Site are our property or the property of other third-parties. You are not permitted to use these Marks without our prior written consent or the consent of such third party which may own the Marks.