To purchase a subscription after signing up and downloading Sessionwire, head to the My Account section, and click the Billing tab at the top of the page. You can select either the Annual or Monthly Artist subscription and our third party payment system will take you through the rest!

Switching plans is very simple – once on the Billing page, you can either select the plan you would like to switch to directly on the page, or if you’re already a subscriber, you can modify your subscription by clicking the “Go to Billing Portal” button at the bottom of the pricing table.

Gifting Sessionwire isn’t possible at present – stay tuned for details around gifting in the near future. If you really need to make it happen, reach out and we’ll find a solution!

Redeeming a Sessionpass code can be done in the My Account section of the Community website – click on the Promo Code tab, enter your Sessionpass code and click Redeem. Once redeemed, you can either activate the Sessionpass immediately or wait until it is needed!

You may cancel your Sessionwire subscription or change plans at any time by clicking on the “change” button on the My Account / Subscription page. Your paid plan will end on the date of your next billing cycle (i.e. the month or year anniversary of whenever you first paid for your subscription’s start). We do not offer refunds for partial use, except in the cases of Sessionwire-caused issues with account access or other problems. If this is the case, email us: support@sessionwire.com and we’ll look into any troubles you’ve experienced.

In order to activate a Sessionpass, simply redeem your Sessionpass code as described above – your account will store that Sessionpass along with the number of activations associated with it. You can activate your Sessionpass the moment you need the advanced feature set!

Subscriptions are renewed automatically – either monthly, or annually. You don’t need to do anything to renew once you’ve successfully signed up for the Artist level subscription!

Have a billing or plan questions we haven’t answered? Feel free to contact us and we’ll be happy to help.